Public Relations

& Community Engagement

Engineering builds the system. We build the buy-in.

The Human Half of Infrastructure

A brilliantly engineered infrastructure plan is only half the battle. At BCS Management, we know that the success of a sanitary sewer project doesn’t just depend on pipes and pumps—it depends on the people above them.

Infrastructure projects, particularly septic-to-sewer conversions and new regional districts, often bring “tough messages”: mandatory connections, new rates, and construction disruptions. We specialize in navigating these delicate conversations, transforming community skepticism into project support through transparency, education, and expert coordination.

Our Specialization: Sewer & Water Infrastructure

While others provide general outreach, BCS Management has spent over a decade in the trenches of the wastewater industry. We understand the specific regulatory, environmental, and financial hurdles unique to Indiana sewer projects.

Where We Excel:

Septic Elimination Programs: Navigating the complex transition from failing onsite systems to modern municipal sewer.
Regional Sewer District (RSD) Startups: Building the public foundation for new districts from the petition phase to the first flush.
Owner’s Representation: Serving as the primary interface between engineers, county officials, and the public.

Navigating the Tough Message

The hardest part of a project is often the financial reality. We don’t shy away from the difficult conversations regarding rates and costs. Instead, we integrate Infrastructure Project Funding into the narrative from day one.

By identifying the most viable financing sources from federal grants to state-backed loans, we help the community understand the why behind the what. We present the long-term environmental and property value benefits as a balanced trade-off for the investment required.

Speaking of that investment, we offer Connection Financing for residents who prefer to spread the cost of connection into manageable monthly payments.

The BCS Process

We have refined a clear, digestible roadmap to ensure no stakeholder is left behind.

The BCS Process

We have refined a clear, digestible roadmap to ensure no stakeholder is left behind.

Stakeholder Alignment

We coordinate with County Commissioners, Town Boards, and Health Departments to ensure the message of why and how is unified before it goes public.

The Digital Town Square

We deploy a dedicated project website (via our GovWeb division) to serve as a 24/7 hub for FAQs, maps, and meeting recordings.

Community Education Milestones

From initial Petition for Cost Study meetings to final design kick-offs, we facilitate the public hearings and resident surveys that drive official approval.

Direct Resident Advocacy

We manage the “boots on the ground” communication—letters, door hangers, and one-on-one field questions—to reduce the burden on local officials.

Why BCS?

Because a project that is technically perfect but publicly rejected is a failure. We provide the expertise to help your infrastructure project move forward on schedule, on budget, and with the community’s trust.

Let’s Discuss Your Next Project

Move Forward with Confidence.

We specialize in turning complex infrastructure challenges into transparent, productive community conversations.

Get Started

Client Testimonials

Serving on the Taylor Regional Sewer Board, my priority is ensuring our community has access to dependable and affordable sewer services. When we faced complex facility and operational challenges in the past, BCS Management came on board with the expertise we needed. They are true professionals who clearly care about the communities they serve. As a result, I highly recommend their team for any municipality or district looking for practical solutions to running a waste water treatment operation.

Larry Hayes, Member, Taylor Regional Sewer Board

I ran for county commissioner because I want to see real progress in Montgomery County. For us to be successful in that mission, we need to have the right team in place, including our contracted advisors. The BCS Management team are “go-getters”, they are responsive, proactive and tie the pieces together for us. Highly recommended.

John Frey, Montgomery County Commissioner

I was blessed to meet Lana on an airplane a few years ago. With her managing the development of my proprietary financial products analysis process, we were able to accomplish more in one year than I had in 5 or 6 trying to manage it myself. I look forward to continued success and maintaining our working relationship as we build and grow this concept and vision together.

Craig J. Stiles, Founder, Decidere Analytics and Financial Advisor, Managing Director, Ameriprise Financial

BCS Management has helped our organization be more successful. With BCS leading many of our internal processes we have increased our staff, improved our outreach efforts and added many more customers. BCS has improved the efficiency of our administrative team and has provided a professional presence to many more of our external stakeholders. BCS helps us better serve our community.

Former Executive Director, Allen County Regional Water and Sewer District

BCS Management helps us do better work for the clients and communities we serve. Collaborating with BCS more efficiently organizes and completes many of our strategic planning and writing tasks so we can focus more on our core engineering and consulting services. Our clients can expect more and experience better services and projects that are on time and under budget. BCS Management's assistance is helping us to effectively expand the scope of services we provide to our clients and improve our bottom line.

Thomas (Ted) Nitza, P.E., Project Manager, Kimley-Horn Engineering

The professionalism of the BCS Management team is unmatched. Responses are quick, professional, quality of the team and work performed is top notch. Give them an idea and a budget and they run with it so the business owners can focus on how to more efficiently run their business. Rely on BCS Management to provide you all of your website, design, & SEO needs.

Bradley Reinking, Heartwood Group

As a County Commissioner, my goal is to get wins for my district and county. As soon as questions regarding infrastructure (especially sewer and water) came up for our new economic development area, BCS was my only call. They are knowledgeable, professional, and have really gone the extra mile for Grant County. 5 out of 5....I highly recommend.

Ron Stewart, Grant County Commissioner

As past President of the Grant County Convention and Visitors Bureau, I contacted BCS Management to give our website a much needed modern face. BCS Management delivered a world-class site before I even had time to worry about the timeline. Usually, speed means cutting corners, but the quality here is top tier. They understand that in tourism and local government, timing is everything. They are easily one of the most efficient teams I’ve worked with! I highly recommend BCS Management for your business needs.

Steve Wright, Former President of Grant County Convention and Visitors Bureau and Former Grant County Commissioner

As both a former client and a current Economic Development Advisor for BCS Management, I have a unique understanding of the value that BCS brings to any project. A small or medium-sized municipality barely has the human resources to keep their operations running on a day-to-day basis. If a multi-million dollar infrastructure project comes along, the community rarely has the extra resources and expertise to manage the project to keep it on time and under budget. BCS Management provides the extra resources to manage the project and do the job right, keeping day-to-day operations running smoothly without having to add extra staff.

Jon Myers, President, Myers Family Holdings, LLC

Prior to hiring BCS, the Montgomery County Regional Sewer District lacked the structure to operate efficiently. Since 2019, BCS has organized our day-to-day functions, identified cost savings, and implemented disciplined financial planning. As a result, MCRSD is now operationally cash-positive. I confidently recommend BCS Management to any new sewer district seeking organization and stability.

Dan Guard, Montgomery County Commissioner & President, Montgomery County RSD

In Howard County, we spent months seeking a solution for the Taylor Regional Sewer District. BCS Management's analysis revealed staggering issues, leading the Commissioners to provide emergency funding on one non-negotiable condition: TRSD must hire BCS to oversee operations. We required experts in utility law, planning, IDEM requirements, and financial management. For new districts, I advise prioritizing proper management from the start; BCS is the right partner for making districts sustainable.

Jack Dodd, Howard County Commissioner